Returns & Refunds policy

Effective date: 2 October 2026

Each pre-loved piece sold by Honey Bunny Wardrobe is one of one. We do not accept returns, refunds or exchanges because you changed your mind. Your rights under the Australian Consumer Law always remain in place.

No refunds, exchanges or returns for change of mind

All purchases are final where you simply change your mind.

We do not offer a refund, exchange, store credit or return because:

  • The item does not fit or suit you.

  • You selected the wrong size, colour or style.

  • You no longer want or need the item.

  • You found a similar item for a lower price elsewhere.

  • You expected a different colour where screen or lighting differences are minor.

  • You did not fully review the listing, photographs or measurements before purchasing.

This change-of-mind rule applies to full-price, sale and clearance products.

Pre-loved condition

Our products are pre-owned and may show signs of age, previous use, storage, repair or alteration.

We photograph and describe material signs of wear as clearly as reasonably possible. Measurements are approximate, and vintage sizing may differ from modern sizing.

A disclosed mark, scratch, stain, repair, alteration, missing accessory or other stated condition issue forms part of the product description. A remedy may still be available for a separate problem that was not disclosed.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded.

If a product is faulty, unsafe, materially different from its description or otherwise fails a consumer guarantee, you may be entitled to a remedy under the Australian Consumer Law.

For a major failure, you may be entitled to choose a refund or replacement. For a minor failure, we may provide an appropriate remedy within a reasonable time.

Because most pieces are one of one, an identical replacement may not be available. We will provide the remedy required by law in the circumstances.

When a remedy may not apply

A remedy may not be available where:

  • You simply changed your mind.

  • The relevant issue was clearly disclosed before purchase.

  • The product was damaged after delivery through misuse or accident.

  • The product was used abnormally.

  • Damage resulted from unsuitable cleaning, alteration or repair.

  • Reasonable care instructions were not followed.

This does not affect any remedy available for a separate, undisclosed problem.

Contact us

Honey Bunny Wardrobe
Email: honeybunnywardrobe2026@gmail.com
Melbourne, Australia